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Overall Experience
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Convenience
Fran has been to my home for repairs and installs numerous times over the years. He is courteous and knowledgeable. He diagnoses the problem correctly and repairs the problem. He has never had to come back to repair the same issue.
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On time. Good service. Thumbs up!
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Called in morning, asked for a certain time to fix my central air conditioner. Fran came, fixed the problem. He was extremely polite and courteous. I have used Point Bay for my fuel for more than 40 years and have never been disappointed
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Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Overall Experience
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Been a customer for over 20 years. Your guys always do a great job. Thank you...
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Can't thank you enough for your caring technician, F O'Brien.
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Overall Experience
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Only problem I've ever had waiting for service without heat was several years ago and a communication problem between the technician and the after hours service.The service forgot to tell him Still find that it is much better dealing directly with a Pt.Bay employee instead of an after hours answering service.
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Overall Experience
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Convenience
Fuel Delivery with service safety check.
Long time customer set up an appointment for their annual maintenance on their air conditioner, and furnace which is included in their service contracts. Charlie went out the following day, and cleaned both units and replaced the necessary parts to ensure the customer gets the maximum efficiency out of the units.
